Orders are processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

At the moment, we primarily ship within Belgium and selected European countries. More destinations will be added soon.

Belgium: 1–3 business days
Europe: 3–7 business days

Delivery times may vary during busy periods or holidays.

Yes, our products are carefully selected with a focus on high-quality natural ingredients inspired by traditional Moroccan beauty rituals.

Yes. Both Atlas Elixir and Sahara Elixir are suitable for all skin types, including dry, sensitive, and mature skin.

We always recommend performing a patch test before first use.

Each Hammam Ritual box includes a step-by-step ritual guide. You can also choose between an English or French version of the guide.

Due to the nature of skincare and personal care products, returns are only accepted for unopened and unused items within the return period stated in our policy.

Please visit our Return Policy page for full details.

Please contact us within 48 hours of delivery at mahararituals@outlook.com with your order number and photos of the damaged item. We will resolve it as quickly as possible.

You can reach us via our Contact Us page or by email at mahararituals@outlook.com.

We are always happy to help.